STARFISH MRM

Key enablers of Digital Transformation

We help you put the essential building blocks in place to enable the Digital Transformation of your organisation, which can be any or all of the following:

Establish clarity of vision and strategy of your organisation: vision, values and long term goals

Clearly position yourself in the eyes of your most important stakeholders and clarify what the key benefit is that you can deliver to them

Define the strategy and actions, organisational structure and capabilities needed to deliver your vision and long term goals

Implement the processes and systems, recruit the team members that will enable you to activate your plans




Our methodologies & tools

Interactive workshops

We structure and facilitate workshops with you and your team in which we help you arrive at the answers you need

Branding and positioning

We help you (re)brand and (re)position your organisation where needed

Organisational change

we help you (re)structure your organisation, identify the skills that are needed and help fill the gaps through recruitment and training

Client Relationship Management (CRM)

we put in place robust online systems joining up your customers/members with the interactions that are needed such as meetings, communications, events management, associations management, briefings, newsletters and business development activities

content management system (CMS) and integration

we integrate your customer/clients touch points (website, social media, business cards, emails, calls) with your back-office functions (contact management, communications, document management, event management, invoicing, project management)

Case studies