STARFISH MRM

Our DNA

Engagement

Bring your customers/members/stakeholders into the heart of your organisation through better understanding of their needs and by improving communication

Collaboration

Foster a culture in which working together adds value for everyone, with the best systems for you to ensure effective co-creation inside and outside your organisation

Empowerment

Make better decisions based on real-time information and insights, freeing your time to work on the things that really matter

MAXIMISE VALUE TO YOUR CUSTOMERS/MEMBERS
WITHOUT INCREASING YOUR COSTS


StarfishMRM works with companies, associations, membership organisations and NGOs throughout their Digital Transformation journey, putting in place a more effective WAY OF DOING THINGS, with the right online processes and systems "It's as much about the people as the tools"



Want to know more? Contact us

About us

We are an independent partnership of experienced professionals bringing together complementary sets of knowledge, skills and expertise required for your digital transformation.

  • Our vision

    We want every organisation to bridge the accelerating digital divide

    read more
  • Our values

    Our 5 values define who we are, how we make a difference for our clients and other key stakeholders and what we do to achieve our vision

    read more
  • Our people

    An experienced partnership bringing together flexible, joined up solutions for membership organisations and SMEs, combining our breadth of specific technical expertise and membership management experience

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  • Our story

    The StarfishMRM partnership was formed in 2014 when the founding partners realised the pressing need for digital transformation in many organisations and associations in Brussels – but that few are equipped to set out on this journey without expert help in WHAT to do and especially HOW to do it.

    read more

About us

Our vision
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About us

Our values
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About us

Our people
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About us

Our story
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  • About you / Your organisation


    As StarfishMRM we work for many different sizes and types of organisations (company, NGO, association, federation, trade organisation, public institution). This can be a 1 person operation or hundreds of people spread across multiple offices in multiple countries.

    Start your Digital Transformation now

    contact us

  • About you / Your challenges

    Many organisations – whether commercial, non-profit or public share the same challenges: How can we spend more time making sure we respond to the needs of our customers and less time on the administration of running an organisation.

    Start your Digital Transformation now

    contact us

  • About you / Your desired outcomes


    I can run my organisation more efficiently and at a lower cost focusing on delivering the services my clients want

    Start your Digital Transformation now

    contact us

Some of our satisfied clients...

  • Glenn Vaughan

    CEO British Chamber of Commerce in Belgium

    The platforms are easy to work with because, as online services, they are constantly updated and improved:
    an excellent cost saver from the start

    View case study
  • Kristel de Prins

    Owner Times More Group

    More than a way of working – they really felt like a partner

    View case study
  • Barbara Frontini

    Secretary-General, Ambassadors Club of Slovenia in Belgium

    Technology can do miracles if you use it well

    View case study

How we work

Key enablers
of Digital Transformation

From Vision/Strategy... to action

our methodologies
& tools

Client Relationship Management (CRM), Content Management Systems (CMS) and others

Recent surveys* of associations and industry groups in Brussels reveal that only:

facility to register for events online

active use of social media

use of own mobile App

membership application online


* StarfishMRM survey February 2015, Cambre survey October 2015

News

News, blog & events
blog / July 06, 2016

Dave Deruytter, ING Belgium

Digital banking for small businesses & Crowd funding

blog / July 06, 2016

Data analytics event: First pictures

First pictures of Starfish Digital Dialogue about Data Analytics

event / June 28, 2016

DIGITAL DIALOGUES

You already know more than you think you do – but does your organisation know how to use the information available to generate the insights that will help you achieve your goals?

 

Start your digital transformation now!


Contact us